How can we help?

The dashboard shows no data after installing the agent.

Check that the license key was correctly activated: run forg status in your terminal. Verify the agent is running with forg agent status. If the heartbeat is not active, run forg activate <your-license-key>.

My Claude Code statusline isn't showing FORG data.

FORG only stamps the statusline if it's missing or already marked _forg_managed. If you have a custom ~/.claude/statusline.sh, FORG will not overwrite it. This is by design. Check the activation warning output for a notice about this.

Budget rule fired but the session cost was below my limit.

Budget rules use accumulated cost across the configured window, not per-session cost. The rule fired because total accumulated spend crossed the threshold. Check the Budget tab in the dashboard to see the full accumulation.

Cache hit rate is 0% — is the cache broken?

Cache hit rates depend on how your AI tool sends requests. Claude Code caches system prompts; conversational back-and-forth generally does not produce cache hits. A 0% rate is normal for short sessions. Check multi-turn sessions for expected cache behavior.